HOME > SOCIETY > LAW > Bharti Airtel is not the Telegraph Authority of India – Consumer Forum

Bharti Airtel is not the Telegraph Authority of India – Consumer Forum

A district forum in Karnataka faulted Bharti Airtel Ltd for failing to convert a corporate mobile connection into a personal connection despite the ex-employee producing a no-objection certificate from his ex-employer. The Tumkur forum also dismissed Bharti Airtel’s contention that it represented the ‘Telegraph Authority of India’ and it cannot be subjected to the proceedings of a consumer court.

airtel

“Present dispute is not between the telegraph authority and Mr.Rajesh. Here the present complaint is filed by Rajesh against Bharati Airtail Ltd. In view of the definition of Telegraph authority as given in Section 3 Sub-section (6) of the Telegraph Act. Bharati Airtel Ltd. is not a telegraph authority and hence, Section 7(B) of the Telegraph Act cannot be attracted in the present matter.

“As per the said definition as telegraph authority means “the Director-General of Posts and Telegraphs and includes any officer empowered by him to perform all or any of the functions of the telegraph authority under the Indian Telegraph Act, 1885”,” the Forum said, quoting an earlier judgment.

The Telegraph Authority defence is routinely used by private telecom operators to quash proceedings against them.

In some cases, some district fora accept the defence. In case of Vodafone and Vinod Kumar Pandey of Delhi, for example, the forum based in Sheikh Sarai, New Delhi, accepted the contention.

In an order pronounced last month, it said: “The term “Telegraph Authority” as defined in Section 3 (6) mean the Director-General of Posts and Telegraphs, and includes any officer empowered by him to perform all or any of the functions of the Telegraph authority under this Act.

“Therefore, the word “Telegraph authority” includes the officers empowered by Director-General of post and Telegraph also. The “Telegraph officer” is defined in Section 3 (2) of the Act, and includes the person employed temporarily or permanently in connection with Telegraph established, maintained or worked by the Central government or by a person licensed under this Act.

“Therefore, by virtue of this definition of Telegraph officer a person employed permanently or temporarily with licensed person under the Act is also a Telegraph officer. So, by implication, the licensed service providers like the OP would come within the definition of “Telegraph authority” and the provisions of Section 7B of the Act,” the Delhi forum said.

In the Tumkur case, Airtel also said it has not received any documents such as I.D. Card Photos and and that as per TRAI Regulations upon receipt of specified documents telephone connection, including conversion of corporate SIM to private SIM to be done.

However, the complainant, L.Ramanjaiah, said he had given all the documents to the company on 21/11/2013.

The consumer forum was unhappy with the absence of Bharti Airtel from the proceedings later on.

“It is the bounden duty of the law abiding citizen to attend the court proceedings and assist the court by filing valid objection if any. But unfortunately in spite of service of legal notice and court summons, the OP failed to appear before the court and not contested the matter and hence all the allegations leveled against the OP No.2 remained un-challenged and at this circumstances, we have to believe the contentions raised by the complainant,” it noted.

“Hence, in view of the above submission, it is just and proper to direct the complainant to get the SIM converted into personal from corporate by furnishing the required/necessary documents,” it added, directing Airtel to pay Rs 1000 as litigation costs to the complainant.

Follow ULTRA.news
Vodafone Play adds 12 channels from Discovery including DSPORT Vodafone India said it tied up with Discovery Communications to offer 12 of its channels on its 'Play' app.These channels include Discovery Channel, TLC, Animal Planet, Discovery HD World, Discovery Science, Discovery Turbo, Discovery Kids, Investigation Discovery (ID), Anima...
Idea Cellular likely to expand 4G offers this year Idea Cellular, India's third biggest telecom player by revenue, is likely to see its 4G data capacity rise to three times the current level over the next nine months, which is likely to push the price of data down further.This could impact Reliance Jio's ability to stop its d...
Vodafone slashes 4G offer prices after Airtel, Idea reveal explosion of data Vodafone India renewed efforts to promote its cut-price voice and data offerings in recent days as the latest quarterly numbers from rivals Idea Cellular and Bharti Airtel suggested they had given out bigger discounts in the April-June period than anyone had expected.Earlier ...
Bharti Airtel will launch VoLTE next year Bharti Airtel is still testing its 4G voice or Voice over LTE service and a pan-India launch will take place only by January-March of 2018.Gopal Vittal"VoLTE is a very complex technology," CEO Gopal Vittal said. "There is a lot of optimization. It has to be tested device...
No plans to launch JioPhone rival – Bharti Airtel Bharti Airtel, India's largest telecom provider by revenue, said it has no intention of launching a rival phone similar to the super-cheap semi-smartphone launched by rival Reliance Jio.Asked if the company needed to come out with a similar, affordable handset to compete with...
HALVED: Bharti Airtel’s data price crashes to Rs 60/GB due to Reliance Jio Bharti Airtel was forced to slash its data price by half to about Rs 60 per GB in the April to June period of 2017, the latest numbers revealed.In contrast, Bharti Airtel was charging around Rs 125 per GB in the three months from January to March of this year. A year ago, it ...
Bharti Airtel profit down 75%, says market remains “turbulent” Bharti Airtel Limited reported a drop of 14% in its revenue for the first quarter, at Rs 21,958 crore. Adjusted for sale of its units, the drop was 11%, it said.Net profit fell 75% to 367 crore rupees for the first quarter. Operating profit was down 18%.India revenues for...
Bharti Airtel Q1 revenue up 10%, profit down 12% Tower provider Bharti Infratel reported a 10% growth in its revenue and profit for the first quarter.The Consolidated revenues for the quarter, at Rs. 3,524 Crore, was up by 10% over the corresponding period last year.Consolidated profit from operations improved to Rs 1,...
Reliance Jio offers phone for ‘free’, unlimited voice, data at Rs 153 Reliance Jio chairman Mukesh Ambani announced the JioPhone, which aims to bring smartphone features to the candybar form factor.The phone will be given to anyone if they deposit Rs 1500 with the company. The user will get the Rs 1500 back when the device is returned after 36 ...
WATCH HERE: Mukesh Ambani speech on Reliance Jio at AGM today Mukesh Ambani, chairman of Reliance Jio will make a 'significant announcement' about the 4G wireless service provider's offerings at 11 AM on Friday while delivering his annual speech at its parent's annual general meeting.A live webcast of Mukesh Ambani's speech at the AGM, a...
BSNL halves 2Mbps unlimited plan to Rs 599 from 1,199 Faced with a slowdown due to the emergence of the pan-India competitor Reliance Jio, state-owned Bharat Sanchar Nigam Ltd has halved the price of its unlimited 2 Mbps DSL broadband plan to 599 per month.BSNL NEW UNLIMITED BROADBAND PLANThe player was earlier offering unl...
Spectranet overtakes Airtel Broadband on Netflix speed ranking for India Netflix, the world's biggest distributor of movies, ranked Mumbai-based 7 Star cable network and Spectranet, which offers fiber broadband in several cities, as the fastest networks for prime time usage.The average speed available to Netflix was 2.77 Mbps on 7 Star cable and 2...
With tariff change, Idea Cellular 4G data now cheaper than Reliance Jio Idea 4G tariff planWith Reliance Jio raising the price of its 1GB-per-day pack from Rs 309 to Rs 399, Idea Cellular has managed to beat the new operator in this segment, though not by much.Idea Cellular offers 1GB/day for 84 days at Rs 397, making it cheaper by 2 rupees....
RELIANCE JIO unveils NEW PLANS valid from today Reliance Jio's new tariff plansIndia's biggest wireless data provider Reliance Jio unveiled a new set of plans as it continues to migrate its customers towards paid plans.The key difference between the new plans and the previous Dhan Dhana Dhan offer is that the new plan...
LAST CHANCE: Reliance Jio’s Dhan Dhana Dhan offer ends today Today marks the last day of telecom operator Reliance Jio's Dhan Dhana Dhan promotional offer that triples the validity of 4G recharges on its platform.The offer was unveiled as a promotional scheme on April 11, and according to the law, promotional schemes can be valid only ...
Reliance Jio to offer 5 GB/day for Rs 999 per month Users of the JioFi, the personal hotspot device from Reliance Jio, will be able to get a new plan that takes the free data offered per day to 5 GB.At present, the highest amount of free data that any user on the 4G service can get is 2 GB, for a payment of around Rs 500 for 2...
Reliance Jio tops in user satisfaction, but call drop concerns remain Percentage of customers giving 4 or 5 starsReliance Jio users are a happier lot than customers of other services, but call drops and network availability remain key concerns, according to a survey conducted by a market research firm Velocity MR.The firm conducted a study...
Vodafone India offers unlimited downloading for 5 hours at Rs 29 Taking a leaf from new entrant Reliance Jio's playbook, Vodafone India has announced a 'truly unlimited' five-hour data pack for Rs 29.The pack, called Vodafone SuperNight, will work between 1 AM and 6 AM and is open for prepaid customers only. It will work on both 3G and 4G...
RIL stock up as Reliance Jio proves doubters wrong, avoids an April dip in subscribers Shares of Reliance Industries rose 3.5% today -- an extraordinary move for such a large company -- after it emerged that not only did the company not lose subscribers when it made the transition from free to paid services in April, it actually added a few million.The result ...
Grasim-Adiya Birla Nuvo merger approved, ABFSL listing soon The Aditya Birla Group said it got the approval of the Company Law Tribunal for the merger of Aditya Birla Nuvo Ltd and Grasim industries Ltd and the listing of Aditya Birla Financial Services Ltd.The approval was obtained from the Ahmedabad bench."The approved Scheme ha...
Bharti Airtel gets SEBI and stock exchange nod for Telenor acquisition Bharti Airtel said it received the approval of the Securities and Exchange Board of India, BSE and National Stock Exchange of India for its proposed merger with Telenor India. Bharti Airtel further stated that Telenor India and Airtel have today filed the joint company appli...
New technology makes telecom cheaper, but hurts tower companies A technology that has been around for almost a decade is now getting deployed on a large scale by Indian telecom operators to deploy 2G, 3G and 4G networks using the same base station.A Nokia illustration on old vs new situationThis could hit the revenue and growth prosp...
Bharti Airtel to offer cheap 4G plans for all dongle users – report With new operator Reliance Jio snapping at its heels, incumbent Bharti Airtel has decided to slash its data prices for everyone with the introduction of new 4G dongle plans, Telecom Talk blog reported quoting unnamed sources.At present, Bharti Airtel does not offer any plan t...
Bharti Airtel slashes home broadband tariff ahead of Jio Fiber launch Ahead of the launch of Jio Fiber by Reliance, Bharti Airtel slashed its home broadband prices with a new set of cheaper plans.The new plans now offer up to 100% more high speed data benefits within the same monthly rentals, the company said. Existing customers will b...
Bharti Airtel could help Reliance Jio win Rs 2,000 cr from DoT Bharti Airtel's attempts to avoid paying "voice conversion charge" on the spectrum that it is purchasing from internet service provider Tikona Digital could end up unintentionally benefiting arch rival Reliance Jio.Reliance Jio was forced to pay around Rs 1,650 cr four ye...