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Ramco Systems wins key deal from Saudi aircraft maintenance company

Cloud-based services provider Ramco Systems has won a key, five-year contract from Saudi Rotorcraft Support Company, which provides maintenance services for the country’s combined fleet of more than 360 military and commercial helicopters.

“With two of the top 5 aircraft manufacturers already using Ramco’s aviation MRO software, this deal underscores the track record and deep domain expertise that has won us clients around the world. Driven by innovation and usability, Ramco Aviation Suite helps companies thrive in this disruptive era,” said Virender Aggarwal, CEO, Ramco Systems.

Ramco’s aviation software suite is among the handful of specialized offerings from the Chennai-based cloud software provider, along with other solutions such as those for logistics, human resource management and so on.

The sofware will be used to support the Maintenance, Repair and Overhaul (MRO) operations for civilian and military helicopters in Saudi Arabia.

In addition to Aviation maintenance modules, SRSC will also be implementing Ramco’s complete Finance, HR & Payroll offering to get an integrated view of business operations, it added.

SRSC is a joint venture company formed under an agreement with Alsalam Aerospace Industries, Boeing and Saudia Aerospace Engineering Industries (SAEI) and has its bases in Riyadh and Jeddah.

Ramco will deploy its Aviation Suite V5.8 to digitise and streamline SRSC operations and aircraft management processes across its operations.

“The suite’s intuitive ‘Hub’ features will enable SRSC to manage all MRO services on a unified, mobile-friendly platform for enhanced stock visibility and efficient customer management,” it said.

Ramco will also work closely with SRSC to research and develop additional bespoke applications and intellectual property at its RADAAR (Ramco Aviation Design and Analytics Research) Lab in Singapore, which was set up with support from the Singapore Economic Development Board.

Neil R. Bevan, CEO, Saudi Rotorcraft Support Company (SRSC), said: “SRSC objectives are aligned with the Kingdoms’ National Transformation Program and its effort to transform the Kingdom under vision 2030.

“SRSC aligns with these vision 2030 objectives particularly in the areas of localizing defence, attracting talent and creating opportunities for all. With this software, Ramco has given us a technical backbone that will help us digitally address the MRO requirements in this growing market.”

“With the rapid growth of rotary-wing aircraft in the Middle East, the need to accelerate R&D to solve urgent challenges is acute,” added Aggarwal. “We look forward to working with SRSC and its partners Alsalam, Boeing & SAEI to help them achieve the goals of Saudi Vision 2030.”

Ramco Aviation Software is used by 21,000 people to manage over 4,000 aircraft, the company said.

The company has also developed application compatibility on Microsoft HoloLens to bring Augmented Reality which improves efficiency in maintenance operations.

“With 75+ Aviation leaders onboard, Ramco is the solution of choice for several large airlines and top heli-operators and multiple MROs in the world,” the company said.

In 2015, Alsalam Aircraft Company, Boeing and Saudia Aerospace Engineering Industries (SAEI) signed an agreement to create the Saudi Rotorcraft Support Company. The joint venture, an economic offset company, combines core strengths and disciplines to create a unique offering in the Kingdom of Saudi Arabia.

Saudi Rotorcraft Support Company achieved its commercial registration on the 12th of April 2017 and delivers improved rotorcraft readiness whilst lowering customer platform life cycle costs and maintenance burden.

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